› This stage indicates that your order request/payment has been received by us and that the process of procuring the items in your order has been initiated by our warehouse staff.

› Additionally, by logging into your account, you can easily check the status of your order and track your shipment anytime from the My Account > My Orders page.

› If you completed your purchase without registering, you can still track your order and check its status using the Order Tracking link available on our site.

› Reward Points start accumulating in your account for purchases of 500 TL or more.

› Each Reward Point is worth 1 TL.

› For example, with a purchase of 500 TL or more, you will earn 10 TL (10 Reward Points) with the current 2% Reward Points promotion.

› Gift vouchers are only valid at avva.com.tr, and you can use only one gift voucher per order.

› To check your assigned gift vouchers, visit the My Account / My Vouchers page.

› If you encounter any unexpected issues with the use of your gift voucher, please contact our customer service.

› Gift vouchers used for discounts are non-refundable if the purchase is returned.

› All used gift vouchers are applied to the products in the order based on the price distribution. In return processes, your refund amount will be calculated according to this distribution.

› For information about the special 100 TL gift voucher for first-time purchases, click here

› To use the gift voucher code, simply enter the code "welcome100" in the "Gift Vouchers" section at checkout and click add.

› The "hosgeldin100" discount code can be used only once and is valid exclusively for purchases made on avva.com.tr.

› The code is valid for 30 days from the date of membership.

› All gift vouchers used are applied to the products in the order based on the price distribution. In return processes, your refund amount will be calculated according to this distribution.